Here you’ll find answers to the questions we get asked most often.
Still unsure about something? Scroll down to reach our contact page.
Shipping & Delivery
Where do you ship from?
All orders are shipped from Germany.
Which countries do you currently ship to?
Right now we ship within Germany only.
How much does shipping cost?
Shipping within Germany is 2,90 €per order. The shipping costs are paid by the customer and are shown at checkout.
How long does it take till I get my order??
Your order usually leaves our warehouse within1–2 business daysafter your purchase, depending on order volume.
Once handed over to DHL, delivery within Germany typically takes around1–3 business days. Please note that this is an estimate and can vary depending on DHL and overall workload.
Which shipping service do you offer?
We ship with DHL as a Maxibrief, so your order arrives safely packed in your mailbox.
Returns
How does a return work?
You have 14 days from the day you receive your order to change your mind and send items back.
For full details on how returns work, please visit our Returns page.
